It’s now about ten days since I complained to the Orange CEO about my de-registration from Orange Wednesdays. At the time, I was told they were working on the problem, but couldn’t say when it would be resolved. But I would receive a text to tell me when I had been re-registered.
So I thought I’d send a text to the new number, 60005, to see what came back. I expected the usual “Sorry, we do not recognise your number ….” blah, blah. But, to my utter astonishment, the reply confirmed I was now registered for Orange Wednesdays! And I was very pleased!
But what would have happened if I’d waited for Orange to text me when I’d been re- registered? I can’t prove it, of course, but the chances are very high that I would have carried on waiting …. and waiting …… and waiting.
Perhaps expecting them to be as good as their word was simply unrealistic.
Have I spoken too soon, though? It seems not. As ticket codes now cost 35p each, I threw caution to the wind and splashed out, just to make sure it worked. And, indeed, I am now the proud owner of a code for this week.